Frequently AskedQuestions
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Common Questions
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Secure Banking
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Opening an account is simple! Click the 'Sign up' button, fill out our secure online form, and verify your identity. Most accounts are approved within minutes.
You'll need a valid government-issued ID (driver's license or passport) and proof of address (utility bill or bank statement from the last 3 months).
Yes! All deposits are FDIC insured up to $250,000 per depositor, per insured bank, for each account ownership category.
You can transfer money through our mobile app, online banking, or by visiting a branch. Transfers between your accounts are instant, and external transfers typically take 1-3 business days.
We pride ourselves on transparent pricing. Most personal accounts have no monthly fees. Business accounts may have fees based on transaction volume and services used.
Click 'Forgot Password' on the login page, enter your email, and we'll send you secure instructions to reset your password.
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Our dedicated support team is here to assist you with any questions or concerns. We're committed to providing exceptional customer service and ensuring your banking experience is smooth and secure.
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